Is ItemStage priced per user?
No. Every plan is per facility with unlimited users — the whole floor uses it at one price. Operator starts at $299/month and Facility at $699/month. Compare that with per-user tools, where a 20-person crew at $35/user runs $700/month before add-ons.
Does ItemStage replace Encircle or Assured PackOut?
For high-volume processing floors, often yes: serialized barcode intake, stage-gated photos and checklists, dispositions, and one-click chain-of-custody export cover the floor workflow end to end. Shops that need Xactimate-native claims export sometimes keep a claims tool alongside ItemStage — the comparison pages give the honest breakdown.
Does it work offline in a warehouse?
Yes. The mobile app is offline-first: crews scan, photograph, and log items with no signal in warehouses, basements, or trailers, and everything syncs when connectivity returns.
How do exports reach adjusters?
One click produces a chain-of-custody PDF export for insurance or audit review plus a complete time-stamped image archive, per item or per job — ready to send to an adjuster, auditor, or carrier. CSV export covers your data portability.
How long does setup take?
Most facilities are running within days. The 30-day workflow pilot includes stage configuration, crew training on their own phones, and a throughput measurement against your current process.