What counts as a facility?
One physical operation — a warehouse, processing plant, or shop — regardless of how many bays, trailers, or storage sections it runs. The Facility plan covers unlimited bays within one site; Multi-site covers operations running several locations.
Are users really unlimited?
Yes. Every plan is priced per facility, not per seat. Your whole floor crew, office staff, and managers use ItemStage at one price. There are no per-user fees on any tier.
What does the 30-day pilot cost and include?
The pilot is a paid, defined engagement: we configure your stages and checklists, train your crew on their own phones, and measure throughput against your current process for 30 days. Pilot pricing is scoped to your facility — ask for the current terms when you book.
Can we export our data if we leave?
Yes. Items, photos, checklist answers, and history export via CSV and complete image archives at any time. Data portability is part of the product — chain-of-custody evidence you can't take with you isn't evidence.
How does ItemStage pricing compare to Encircle or Assured PackOut?
Encircle publishes no pricing on its own site; Capterra lists $270–650/month flat (as published, July 2026). Assured PackOut runs $35 per user per month — about $700/month for a 20-person crew before add-ons. ItemStage is $299–699 per facility with unlimited users, published right here.